Start risk-free. Stay for the results

ROPE AU COMMITMENT

1. Not convinced? You get your money back

You have 15 days from the day you receive your program. Send me a WhatsApp message and I'll refund you 100%. No conditions.

2. No results? We keep going for free

Log at least 80% of your workouts. If after 3 months you're not satisfied, I'll keep coaching you for free until you are.

Message me on WhatsApp See how the service works →

The conditions

This is everything, and it's exactly what goes in writing. The first guarantee has no conditions. The second has one: log at least 80% of your workouts in the app during your first 3 months. If it isn't logged, it doesn't count.

1. 15-day guarantee: 100% back
What I promise
If you decide in your first 15 days that this isn't what you were looking for, I'll refund everything you've paid. It's your call, and you don't have to explain why.
When it starts
The 15 days count from the day your program is ready in the app.
How to ask
Send me one WhatsApp message. I refund the full amount to the card you paid with within [5] business days.
What happens next
Your app access closes and your subscription is cancelled. No further charges.
Limits
Once per person. After day 15, the second guarantee applies instead.
2. No results? We keep going for free
What I promise
If you reach the end of month 3 and you're not satisfied with your results, we keep going with the full service, free, until you are. You judge your own results.
The one condition
You've logged at least 80% of your workouts in the app during those 3 months.
How to ask
Message me on WhatsApp within [7] days after month 3 ends. I check your logged sessions in the app and reply within [48 hours].
How it continues
Free, month by month, with the same service. Each month we agree in writing what we're aiming for, and you keep logging 80%.
Limits
Once per client. It isn't a refund, it's more coaching. An injury or an agreed pause freezes the timeline. It doesn't apply after you've cancelled.
In writing
If you'd like, I'll send you these terms as a signed PDF before you pay.

These guarantees are in addition to, and don't replace, your rights under the Australian Consumer Law. Service provided by [business legal name / ABN]. Training led by Pau, Registered Exercise Physiologist (EREPS) and Registered Nutritionist.

Why I can promise this
I've seen what happens when people do the work

After more than 10 years coaching, the pattern is clear: people who show up and follow the plan get results. The app lets me see who's doing the work, so I can back that with a promise.

Training with a health condition can feel risky, and money shouldn't be what stops you from trying. The first 15 days are for you to check it out with nothing to lose. If you do the work and still aren't happy, it's fair that I'm the one who pays for it, with my time rather than your money.

— Pau
Frequently asked questions
What is the ROPE AU Commitment?

Two guarantees. First, a 15-day trial: if it isn't what you expected, you get 100% of your money back, no conditions. Second, a results guarantee: if you log your workouts and after 3 months you're not satisfied, I keep coaching you for free until you are.

Can I try it and get my money back if I don't like it?

Yes. You have 15 days from when your program is ready. Message me on WhatsApp and I'll refund everything you've paid, without needing a reason.

Is the 3-month guarantee a refund?

No. The refund is the 15-day guarantee. The 3-month guarantee is more service: if you've followed the plan and aren't satisfied, I keep working with you for free.

How long do you keep going for free?

Until you're satisfied, month by month, as long as you keep logging at least 80% of your workouts. Each month we agree in writing what we're aiming for.

How do you check that I've followed the plan?

In the app. Every completed session is logged, and I look at the percentage of logged sessions against the scheduled ones. It's an objective number, so there's nothing to argue about.

Does it apply to all three programs?

Yes. Online Personal Training, Nutrition Coaching and the Hybrid program are all covered by the same two guarantees.

How much does it cost and how do I pay?

Programs start at $99 per fortnight: Online Personal Training $99, Nutrition Coaching $99, and the Hybrid program $169. There's no lock-in contract and you can cancel any time. Every program begins with a free call, so I can build yours properly before anything is billed.